Have a question about a product, an order on its way, or a return? We are here to help — in Arabic or English. Message us and a member of our team will get back to you, usually within a few working hours.
The fastest way to reach us. Order updates, product questions and returns are all handled here.
✉️ Email
For invoices, wholesale enquiries and anything that needs a written reply.
🕒 Business Hours
Saturday – Thursday, 9:00 AM – 6:00 PM (closed Fridays)
Orders placed outside these hours are confirmed the next working day.
📍 Location
Amman, Jordan
[Street / Building / Floor — optional]
Send Us a Message
Fill in the form below and we will reply by WhatsApp or email — whichever you prefer.
Before You Write
Many questions are already answered on our FAQ, Shipping & Delivery and Return & Refund pages. For anything about an existing order, please include your order number (it starts with JBO-) so we can help faster.